Are designed to perform specific AI tasks or functions within particular
domains
These agents use advanced AI capabilities to autonomously handle complex,
multi-step problems in their areas of expertise. These specialized agents can be
customized and integrated into various applications, allowing businesses and
individuals to automate complex tasks, improve efficiency, and focus on
higher-level strategic work.
The agents are
narrow AI, and are designed to
function within a well-defined context. They are different from
general AI,
which is designed to handle a broad range of tasks across various domains. AI
agents can help with a variety of tasks, including expense reporting, project
management, facilitating meetings, supply chain management, and more.
Examples of AI Agents
Here are some examples of specialized AI agents:
Email Assistants: AI agents that can manage emails,
helping to organize, prioritize, and respond to messages.
Calendar Agents: These agents can manage schedules, set
reminders, and plan events autonomously.
Web Search Agents: Specialized in conducting web
searches to gather specific information for users.
IT Help Desk Agents: These can open and close tickets,
provide technical support, and solve IT-related issues using context and
memory.
Financial Agents: Capable of reconciling financial
statements and assisting with closing the books.
Supply Chain Agents: These can review and approve
customer returns or analyze shipping invoices to prevent costly errors.
Field Technician Support Agents: Agents that can
provide step-by-step support instructions to field technicians by
researching product information.
"AI agents are not only a way to get more value for people but are going
to be a paradigm shift in terms of how work gets done"
Types of AI Agents
There are several types of specialized AI agents:
Goal-based agents: These agents consider future
consequences to achieve goals. They are suitable for complex decision-making
tasks, such as robotics, planning systems, and advanced game AI.
Utility-based agents: These agents optimize performance
based on utility function. They are used in recommendation systems,
financial trading systems, and complex optimization problems.
Learning agents: These agents improve performance by
learning from experiences. They are used in adaptive game AI, personalized
healthcare systems, fraud detection, and autonomous vehicles.
Simple reflex agents: These agents handle basic
reactions, such as a thermostat that turns on the heating system at a set
time every night.
Model-based reflex agents: These agents are used in
model-based tasks, like a robot vacuum cleaner.